FAQ: Ordering, Payment, Delivery and Refunds

Ordering takes three steps: choose a plan, pay by card on Stripe's hosted page, and enter the ChatGPT account email you want upgraded. Delivery usually takes 5–30 minutes during working hours. Track everything with the order number and email, and if we cannot complete a top-up, the order is refunded in full.

Ordering and payment

Choose a plan → enter your email → pay by card on the Stripe page.

  • ·No account registration is required on this site.
  • ·Prices are quoted in US dollars; your bank handles any conversion.
  • ·Save the order number shown after payment.

Delivery

A human operator applies the plan; the order page shows the status.

  • ·Typical delivery: 5–30 minutes (Pro: up to 90 minutes).
  • ·We only need the account email — never a password or verification code.
  • ·Delivery is recorded on the order page and sent to your email.

Queries and refunds

Check the order page first, then contact support with your order number.

  • ·Unfulfilled or impossible top-ups are refunded in full.
  • ·A month already applied to an account is not refundable.
  • ·Never email a password, one-time code or recovery code.

FAQ

Which payment methods are supported?

Card payments through Stripe's hosted checkout. The methods actually shown on the checkout page are the ones available for your region.

Where is my order number?

It appears after payment returns you to this site (it starts with GA) and is also sent to your email.

Can I use someone else's email?

Use an email you control — you need it, together with the order number, for every later query.

Do you store my ChatGPT password?

We never ask for it. The account email you provide is encrypted at rest.