Order issue template
Give us the identifiers once, and we can act immediately.
- ·Order number (GA…) and checkout email.
- ·Payment time, amount and payment method.
- ·A screenshot with any codes masked.
For order issues send the order number, checkout email, payment time and a masked screenshot. For content corrections send the page URL, the specific passage, an official source and the date. Email support@getgpt.homes — typically answered within 24 hours. Never send passwords or full codes.
Give us the identifiers once, and we can act immediately.
Point to the page, the sentence and the official source.
Around 24 hours in order of arrival; no sensitive data by email.
Usually within 24 hours; complex payment investigations can take longer.
Reliable sources are always welcome — we update the page and note the change.
No. Order identifiers are enough; never send passwords or complete codes.