Service Status: In Stock, Sold Out and Queued

Plans are either in stock (orderable), sold out (visible but not orderable), or being processed by an operator. Top-ups are applied in payment order, and the order page always shows the current state of your purchase.

The three states

Availability is read live from the product database.

  • ·In stock: you can order immediately and the operator is available.
  • ·Sold out: the plan is paused, usually during a supply or capacity gap.
  • ·Processing: your payment is confirmed and the top-up is being applied.

Why orders are processed in sequence

Each top-up is applied by hand, so orders are completed in payment order.

  • ·Earlier payments are processed first.
  • ·Busy periods extend the delivery window but never change the order.
  • ·You do not need to order again or pay twice.

Checking progress

Use the order number and email on the order page; email support for anything unusual.

FAQ

Does a sold-out plan mean my order is lost?

No. Existing paid orders still get processed; sold out only affects new orders.

Can I cancel while waiting?

If the top-up has not been applied yet, contact support and we will review your request.

Can I get a refund?

If we cannot complete the top-up, the order is refunded in full. A month that has already been applied is not refundable.